Accessibility

Our commitment

We want everyone to be able to shop Velin, learn about our products, and get help when they need it, including people who use assistive technology such as screen readers, screen magnifiers, voice control, or keyboard-only navigation.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

What we do

• Use clear headings, labels, and page structure so the site can be navigated with a screen reader or keyboard.
• Provide text alternatives for meaningful images.
• Keep text and buttons at readable sizes with sufficient color contrast.
• Design pages that work on phones, tablets, and desktops, and at larger text sizes.
• Review the site as we add new pages and features.

Known limitations

Some content, such as third-party payment, review, or shipping tools, is provided by partners and may not fully meet our standards. We work with these partners to improve where we can.

Need help or have feedback?

If you have trouble using any part of our site, or need information in a different format, please let us know. We'll do our best to help and to fix the issue.

• Email: hello@velinsleep.com
• Phone: (330) 642-4364, 9 a.m. to 5 p.m. ET, Monday to Friday

We aim to respond within one business day.